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AI That Works: How to Get Real Results with Microsoft Copilot | Webinar Recap

AI That Works: How to Get Real Results with Microsoft Copilot | Webinar Recap

by | Mar 26, 2026 | Videos, Webinar Archive

AI That Works: How to Get Real Results with Microsoft Copilot | Webinar Recap

 

Artificial intelligence is no longer something to figure out later — it’s already inside the tools your team uses every day.

In this recorded webinar, Nomerel’s experts walk through how Microsoft Copilot works within your existing Microsoft 365 environment and how to start using it in practical, measurable ways. From drafting emails and summarizing long threads to analyzing spreadsheet data and recapping meetings, this session shows what AI actually looks like in a real business workflow — without the hype.

Many businesses are either ignoring Copilot entirely or experimenting without a clear strategy. Meanwhile, a tool with the potential to save each team member three to five hours per week is likely already sitting inside their Microsoft 365 license, waiting to be activated. This session is designed to change that.

During this session, we cover:

  • What Microsoft Copilot is and where it already lives inside Microsoft 365
  • How to write effective prompts that get you useful, relevant results
  • Real-world demonstrations in Outlook, Teams, Word, and Excel
  • The honest pros and limitations of Copilot — and what still requires human judgment
  • How Copilot keeps your business data secure compared to public AI tools like ChatGPT
  • The ROI case for Copilot, including time savings, error reduction, and faster onboarding

This webinar is ideal for business owners, operations managers, and team leaders who want to understand how to adopt AI responsibly, maximize tools they’re already paying for, and give their teams a real productivity advantage.

If you’re ready to stop leaving this technology on the table and start putting it to work, this replay is a practical and straightforward place to begin.

📩  If you’d like to discuss how Microsoft Copilot fits into your organization’s Microsoft 365 environment, contact the Nomerel team at sales@nomerel.com to schedule a consultation.

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Why More IT Tools Aren’t the Answer — and What Tulsa Businesses Need Instead

Why More IT Tools Aren’t the Answer — and What Tulsa Businesses Need Instead

by | Mar 20, 2026 | Articles, Blog

When something breaks at work, the instinct is almost universal: find a tool that fixes it.

A backup solution here. A cloud storage app there. A security add-on that promises extra protection. Each decision feels reasonable in the moment. Over time, though, your IT environment starts to look less like a strategy and more like a junk drawer — full of tools that might help, but no one is quite sure which one does what.

For small and mid-sized businesses in Tulsa, this is one of the most common and costly IT mistakes we see.

 

The Problem Isn’t the Technology. It’s the Uncertainty.

Picture a busy morning at your office. A deadline is close, a client is waiting, and the day feels like it’s on track. Then someone can’t find the file they just saved. A screen freezes. A task that should take minutes comes to a halt.

No one panics. People try a quick fix or move on to something else. The moment passes.

But the rhythm is broken — and those small disruptions add up faster than most business owners realize.

The real problem rarely shows up in the glitch itself. It shows up in the pause that follows, when no one knows what to do next. Who handles this? Where do we start? Whose job is this?

While those questions are being answered, work stays paused. For legal, healthcare, and energy businesses in Tulsa that depend on reliable uptime to serve clients, stay compliant, and protect sensitive data, that pause can be more costly than it appears.

 

More Tools Usually Means More Confusion

It’s easy to buy technology for hypothetical problems. It’s harder to build confidence for the ones that show up — on your busiest day, during a deadline, when a key person is out of the office.

When businesses accumulate too many disconnected tools, things can appear to run fine on a normal day. The trouble surfaces when something breaks. Suddenly, no one is sure which system to check first, who has access, or whether the last backup suceeded.

That uncertainty is already costing you more than you realize — even if you haven’t experienced a significant incident yet.

 

What a Managed IT Partner Does Differently

This is where working with a managed IT provider changes the experience entirely.

Instead of managing a collection of tools that were purchased over time and never properly integrated, there’s clear accountability. Systems are set up correctly, tested, and ready before they’re ever needed. Responsibilities are defined. Recovery processes are documented and practiced.

When something goes wrong, there’s no scramble. No one has to guess what happens next. The problem is contained quickly, before it has a chance to affect your clients, your team’s productivity, or your compliance standing.

For businesses in regulated industries — healthcare organizations managing HIPAA requirements, legal firms protecting sensitive client data, or energy companies navigating industry-specific compliance — that kind of structure isn’t optional. It’s essential.

 

What “Handled” Looks Like in Practice

Here’s what proactive, managed IT looks like in day-to-day life for a Tulsa business:

A file disappears. It’s restored quickly — no panic, no scramble, and no guessing which system to check. At Nomerel, we maintain reliable backup systems so that files can be recovered fast, minimizing the impact on your team and keeping client deliverables on track.

An update causes unexpected issues. Your team stays productive while the problem is addressed in the background. Our engineers proactively monitor your systems and can often identify and resolve update conflicts before your team even notices something is wrong. Work doesn’t come to a halt waiting for someone to figure out what happened.

A workstation fails. Continuity is maintained. Nomerel’s team helps manage your hardware lifecycle proactively — meaning we’re already tracking aging equipment and flagging it before it becomes an emergency. When a device does go down, any authorized user on your staff can simply call our Nomerel Support Line for immediate assistance, rather than waiting hours for someone to respond.

Something suspicious happens. There’s a clear, immediate response — not a period of uncertainty about whether the situation is serious or who should handle it. Nomerel’s cybersecurity services include live monitoring of your environment, so threats are identified quickly, and your team has clear guidance on next steps to protect sensitive data and maintain compliance.

And because problems don’t always wait for business hours, Nomerel provides access to a 24/7 helpdesk. Whether an issue surfaces at 7 AM before a client meeting or later in the evening when your team is wrapping up, help is available when you need it — not just when it’s convenient.

The goal isn’t perfection. Every system will experience an issue eventually. The goal is recovery that’s fast, predictable, and doesn’t pull your attention away from running your business.

 

Predictable IT Is Good for Business

At Nomerel, one thing we hear consistently from business owners across Tulsa and the surrounding areas is this: they don’t want to think about IT.

They want to focus on their clients, their teams, and their growth — and they want to trust that their technology is working the way it should. They want predictable billing, not surprise invoices. They want a partner who is accountable, not a list of vendors to call when something breaks.

That’s exactly what a managed IT relationship is designed to provide.

The businesses that perform best aren’t the ones with the most technology. They’re the ones that can absorb disruptions without losing momentum — because someone has already thought through the what-ifs and built a response plan before anything goes wrong.

 

Is Your Current Setup Leaving You with Unanswered Questions?

If you’re not confident in how quickly your business could recover from an unexpected IT problem, that’s worth paying attention to.

At Nomerel, we help small and mid-sized businesses across Tulsa, Oklahoma City, and throughout Oklahoma replace IT uncertainty with a clear, proactive strategy. From managed IT services and cybersecurity to business continuity planning and compliance support, our team is built to keep your business moving — no scramble required.

Reach out to our team at Sales@Nomerel.com or call (918) 770-4099 to start a conversation about what “handled” really looks like for your business.

 

Contact our team
Mark Rush

Mark Rush

Co-author, Founder & CEO of Nomerel

Mark founded Nomerel on a straightforward premise: businesses deserve technology that works — reliably, securely, and without disruption. With over 40 years of experience in IT leadership and managed services, he has guided organizations of all sizes through modernization initiatives, cybersecurity challenges, and complex infrastructure decisions. Mark is known for his calm, strategic approach and his ability to help clients cut through the noise and make confident, well-informed technology decisions. His focus has always been on building lasting partnerships rooted in trust, reducing risk, and ensuring technology becomes a strength — not a source of stress — for the businesses he serves.

Faith Morgan

Faith Morgan

Co-author, Marketing Coordinator at Nomerel

Faith is a dynamic marketing professional with over 9 years of experience in content marketing, social media strategy and video production. An avid traveler and outdoor enthusiast, she draws inspiration from exploring new places, enriching her storytelling approach. At Nomerel, she enhances communication, streamlines processes, and supports the company’s mission to provide exceptional IT solutions.

Smart Growth in the Fast Lane: Why You Need Tech Acceleration for Business Success | Webinar Recap

Smart Growth in the Fast Lane: Why You Need Tech Acceleration for Business Success | Webinar Recap

by | Feb 26, 2026 | Videos, Webinar Archive

Smart Growth in the Fast Lane: Why You Need Tech Acceleration for Business Success | Webinar Recap

 

Technology is no longer a support function — it’s a growth engine.

In this recorded webinar, Nomerel’s experts explain how tech acceleration is reshaping the way small and midsize businesses operate. From AI-powered productivity tools to workflow automation and stronger cybersecurity strategies, this session explores how modern technology enables faster growth and smarter decision-making.

As customer expectations increase and competitors adopt new technologies, businesses that fail to adapt risk falling behind. Tech acceleration is not about chasing trends. It’s about using practical, secure, and scalable tools to remove bottlenecks, improve visibility, and unlock new opportunities.

During this session, we cover:

  • The definition of tech acceleration and why it matters now

  • How artificial intelligence improves operational efficiency

  • Automation tools that reduce manual tasks and increase accuracy

  • The role of remote collaboration platforms in hybrid work environments

  • Why cybersecurity must be integrated into your growth strategy

  • Real-world examples of technology solutions that support scalable business growth

This webinar is ideal for business owners, operations leaders, IT decision-makers, and executives looking to modernize their infrastructure and create a more future-ready organization.

If you’re exploring ways to increase efficiency, improve security, and position your business for long-term success, this replay will provide practical insights and a clear starting point.

📩  If you’d like to discuss how these strategies apply to your organization, contact the Nomerel team at sales@nomerel.com to schedule a consultation.

Contact our team
AI’s Hidden Cost: How to Audit Your Microsoft 365 Copilot Usage and Reduce Licensing Waste

AI’s Hidden Cost: How to Audit Your Microsoft 365 Copilot Usage and Reduce Licensing Waste

by | Feb 23, 2026 | Articles, Blog

Artificial intelligence is moving fast, and small and mid-sized businesses across Oklahoma are feeling the pressure to adopt new tools. One of the most popular business AI tools is Microsoft’s Copilot, built into Microsoft 365 to help teams work faster, write content, analyze data, and streamline everyday tasks.

But there’s a hidden cost many business owners don’t see coming.

In the rush to “keep up with AI,” companies often buy Copilot licenses for everyone in their organization.  Months later, they discover that only a small portion of employees are actively using the tool, while the rest of the licenses sit unused.

This is called licensing waste, and for small and mid-sized businesses, it can quietly drain your IT budget.

The good news is that with the right strategy, you can take control of your AI spending while still getting the productivity benefits your team needs.

 

The Reality of AI Licensing Waste

For many businesses, buying licenses in bulk feels like the easiest approach. It simplifies procurement and avoids difficult decisions about who gets access. But this one-size-fits-all model rarely works in practice.

Not every role benefits from advanced AI features. For example, a receptionist may only use email and scheduling, while a field technician might rely on mobile apps and never interact with Copilot at all. Meanwhile, your marketing, legal, or finance teams may rely heavily on AI to draft content, summarize documents, and analyze trends.

Without visibility into actual usage, it’s easy to overspend.

For businesses in regulated industries like healthcare, legal, and energy — Nomerel’s core focus — this problem is even more significant. AI tools must be implemented carefully to meet compliance and security requirements, so unused licenses represent both financial and operational risk.

 

Why Every Small Business Needs a Microsoft 365 Copilot Audit

You can’t improve what you don’t measure. A Copilot audit helps you understand:

  • Who is actively using AI
  • Which departments are gaining value
  • Where licenses are going unused
  • How to reallocate resources for better ROI

Instead of guessing, your leadership team gets clear, data-driven insight.

This approach allows Tulsa and Oklahoma City businesses to make smarter technology investments while maintaining predictable IT costs — one of the biggest concerns we hear from business owners.

 

Step 1: Review Real Usage Data

The first step is simple: look at the data.

Inside the Microsoft 365 admin center, you can access built-in reports that show:

  • Active vs. inactive users
  • Adoption trends
  • Frequency of use
  • Feature engagement

These reports help you identify power users and low-value users. Often, businesses discover that only 20–40% of licensed employees are consistently using Copilot.

That insight alone can lead to significant cost savings.

 

Step 2: Reclaim and Reallocate Licenses

Once you know who is using Copilot, the next step is optimization.

Reclaim licenses from inactive users and assign them to employees who can benefit more. This might include:

  • Marketing teams creating content
  • Legal professionals reviewing contracts
  • Healthcare administrators summarizing documentation
  • Operations leaders analyzing business data

This ensures your AI investment drives productivity.

 

Step 3: Improve Adoption Through Training

Sometimes, low usage isn’t about lack of need. It’s about lack of confidence.

Many employees avoid AI tools because they don’t know where to start. Without guidance, they may feel overwhelmed or worry about making mistakes.

This is why cybersecurity and AI training matter.

At Nomerel, we help organizations in Tulsa and Oklahoma City build confidence through structured user education. When employees understand how to safely and effectively use AI, adoption increases and ROI improves.

Simple strategies include:

  • Short training sessions focused on real workflows
  • Practical use cases relevant to each department
  • Internal champions who support adoption
  • Quick-tip video libraries for everyday tasks

This approach transforms unused software into a valuable business tool.

 

Step 4: Establish Clear AI Governance

Strong AI governance is one of the biggest differentiators between reactive and proactive IT.

Without clear rules, AI usage becomes chaotic. Businesses risk overspending, exposing sensitive data, or violating compliance standards.

A governance framework should answer key questions:

  • Which roles qualify for Copilot?
  • What data is allowed to be used with AI?
  • How often will licenses be reviewed?
  • Who approves new requests?

For regulated industries, governance also supports HIPAA, PCI, and other compliance standards.

 

Step 5: Plan Ahead for Renewal

The worst time to evaluate AI licensing is the day before renewal.

Instead, schedule audits 60–90 days in advance. This gives you time to:

  • Adjust your license count
  • Negotiate better terms
  • Align costs with actual usage
  • Avoid another year of overspending

This proactive approach is a key part of Nomerel’s managed IT strategy.

 

The Bottom Line: AI Should Deliver ROI

Artificial intelligence has enormous potential, but only when implemented strategically.

The businesses seeing the biggest impact are not the ones buying the most tools. They’re the ones measuring, optimizing, and training their teams.

For small and mid-sized businesses in Tulsa, Oklahoma City, and across Oklahoma, smart AI adoption means:

  • Predictable technology costs
  • Improved productivity
  • Stronger cybersecurity
  • Compliance-ready environments
  • Better decision-making

If your organization is investing in AI, now is the time to ensure every dollar is working for you.

 

Start with an AI Readiness Assessment

If you’re unsure where your organization stands, Nomerel offers a quick AI readiness assessment designed for small and mid-sized businesses. In just a few minutes, you can identify risks, gaps, and opportunities in your current strategy.

From there, our team can help you:

  • Audit your Microsoft 365 Copilot usage
  • Improve security and compliance
  • Build an AI governance framework
  • Train your employees
  • Create a roadmap for long-term success

Contact Nomerel today at sales@nomerel.com or 918-770-4099 to schedule a consultation and take control of your AI investments.

 

Take the AI Readiness Assessment
Contact our team
Photo of the author Faith Morgan

 

Faith Morgan

Author, Marketing Coordinator at Nomerel

Faith is a dynamic marketing professional with over 9 years of experience in content marketing, social media strategy and video production. An avid traveler and outdoor enthusiast, she draws inspiration from exploring new places, enriching her storytelling approach. At Nomerel, she enhances communication, streamlines processes, and supports the company’s mission to provide exceptional IT solutions.

5 Ways to Prevent Leaking Private Data Through Public AI Tools

5 Ways to Prevent Leaking Private Data Through Public AI Tools

by | Feb 13, 2026 | Articles, Blog, Cybersecurity

Artificial Intelligence is everywhere now — and for good reason.

Tools like ChatGPT, Gemini, and Microsoft Copilot can help your team draft emails, summarize reports, brainstorm marketing ideas, and move faster than ever before. Used correctly, AI can absolutely boost productivity.

But here’s the problem:

If your team is pasting client data, internal documents, or compliance-sensitive information into public AI tools, your business could be one copy-and-paste away from a serious cybersecurity incident.

For Tulsa-area law firms, healthcare practices, and energy companies handling regulated data, that risk isn’t just theoretical. It’s financial, legal, and reputational.

At Nomerel, we help businesses across Oklahoma, Kansas, Missouri, Arkansas, and Texas implement secure, compliant IT and AI strategies.

Let’s talk about how to use AI the right way — without exposing your business to unnecessary risk.

 

Why Public AI Tools Can Be a Data Security Risk

Many public AI platforms use submitted data to improve and train their models. That means information entered into free or personal accounts could be stored, retained, or used in ways your business doesn’t fully control.

For companies handling:

  • Personally Identifiable Information (PII)
  • Protected Health Information (PHI) under HIPAA
  • Financial or PCI-regulated data
  • Proprietary legal strategies
  • Confidential energy infrastructure data

…this becomes a compliance and cybersecurity issue fast.

And this isn’t hypothetical.

In 2023, Samsung employees accidentally pasted confidential semiconductor source code and internal meeting content into ChatGPT. It wasn’t a cyberattack. It was human error. The result? A company-wide ban on generative AI tools.

One mistake. Massive consequences.

For small to mid-sized businesses, especially those with 10–50 employees, a similar incident could mean regulatory fines, client loss, or long-term reputation damage.

The good news? This is preventable.

 

5 Ways to Prevent AI-Related Data Leaks

Here are five practical strategies to secure your interactions with AI tools and build a culture of security awareness.

 

1. Establish a Clear AI Usage & Security Policy

If you don’t define the rules, your employees will make their own.

A formal AI security policy should clearly outline:

  • What qualifies as confidential or regulated data
  • What information must never be entered into public AI tools
  • Approved AI platforms and account types
  • Consequences for non-compliance

For healthcare practices, that includes HIPAA-protected data.
For law firms, that includes client case details.
For energy companies, that includes operational and infrastructure data.

Policies should be included in onboarding and reviewed quarterly. AI is evolving quickly — your policies should too.

Proactive IT support isn’t just about firewalls. It’s about governance.

 

2. Require Business-Grade AI Accounts

Free AI tools often include terms allowing data to be used for model training.

Business-tier versions like:

…typically include contractual assurances that your data is not used to train public models.

That’s a critical difference.

Upgrading isn’t about fancy features. It’s about legal protection, compliance alignment, and data privacy guarantees.

3. Implement Data Loss Prevention (DLP) with AI Prompt Monitoring

Even with policies in place, mistakes happen.

That’s why proactive cybersecurity matters.

Modern Data Loss Prevention (DLP) solutions like Microsoft Purview or Cloudflare DLP can:

  • Monitor prompts and uploads in real time
  • Detect sensitive data patterns (SSNs, credit card numbers, PHI)
  • Block or redact information before it reaches an AI platform
  • Log and report attempted violations

This is especially important for businesses with compliance requirements like HIPAA, PCI, or industry-specific regulations.

Think of DLP as a safety net. It catches the “accidental copy-and-paste” before it becomes a breach.

 

4. Provide Ongoing, Practical AI Security Training

A policy sitting in a shared drive doesn’t protect your business.

Your team needs real-world training.

That means:

  • Teaching employees how to de-identify data before using AI
  • Running scenario-based workshops
  • Explaining compliance implications in plain language
  • Reinforcing security as part of everyday workflow

When your staff understands why something is risky — not just that it’s “against policy” — behavior changes.

Security awareness isn’t a one-time event. It’s a culture.

That’s why Nomerel offers structured Cybersecurity Awareness Training designed specifically for growing businesses that need to reduce human error, strengthen compliance, and protect sensitive data. If you want your team to confidently use tools like AI without putting your organization at risk, explore our training program here: https://nomerel.com/cybersecurity-awareness-training/

5. Build a Culture of Proactive Security

The most secure organizations don’t rely on a single tool. They build shared accountability.

Leadership sets the tone. When executives model secure AI practices and encourage questions, employees feel comfortable flagging concerns before they become incidents.

Cybersecurity is not just the IT department’s responsibility.

It’s everyone’s.

And for small to mid-sized businesses in Tulsa and surrounding regions, that cultural shift is often the difference between staying protected and scrambling after a breach.

 

 

Make Secure AI Adoption Part of Your IT Strategy

 

AI is not going away. In fact, it’s becoming a competitive necessity.

But adopting AI without guardrails can introduce compliance gaps, data exposure, and operational risk — especially in regulated industries like legal, healthcare, and energy.

That’s why Managed IT Support should include:

  • Clear AI governance policies
  • Business-grade AI configuration
  • Data Loss Prevention tools
  • Compliance alignment (HIPAA, PCI, and more)
  • Ongoing cybersecurity training

At Nomerel, we help Tulsa-area businesses implement proactive IT strategies that reduce downtime, protect sensitive data, and create predictable, secure technology environments.

If your team is already experimenting with AI — or actively integrating it into daily workflows — now is the time to formalize your approach. Before risks turn into compliance issues or security gaps, make sure your infrastructure, policies, and protections are truly ready.

Start with our AI Readiness Assessment to evaluate your current safeguards, identify vulnerabilities, and build a secure roadmap for adoption: https://nomerel.com/ai-readiness-assessment/

Prefer to talk it through? Reach out to our team at Sales@Nomerel.com or 918-770-4099.

Let’s protect your data while empowering your team to work smarter.

 

Take the AI Readiness Assessment
Contact our team
Photo of the author Faith Morgan

 

Faith Morgan

Author, Marketing Coordinator at Nomerel

Faith is a dynamic marketing professional with over 9 years of experience in content marketing, social media strategy and video production. An avid traveler and outdoor enthusiast, she draws inspiration from exploring new places, enriching her storytelling approach. At Nomerel, she enhances communication, streamlines processes, and supports the company’s mission to provide exceptional IT solutions.